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Personal
Training: 3 Powerful Ways to Position Yourself
as an Expert
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by: Aaron
M. Potts, ISSA CFT
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Regardless
of what profession you are in, it is critical that
people believe that you know what you are talking
about! You won't find very many successful lawyers
whose clients never win in court, or popular
doctors whose patients are continually
misdiagnosed. This concept obviously applies to
personal trainers as well, and making sure you are
viewed as an expert in your field is as important
as having the knowledge to begin with.
It is helpful to be aware of the simple fact that
a person's perception is their reality, even if
that perception is incorrect. Let's use the
example of the doctor in the above paragraph. If
you heard through personal references that Dr.
John Smith wasn't a very good doctor, the chances
that you would ever go see Dr. Smith are pretty
slim. However, do you actually know for a fact
that Dr. Smith is a bad doctor? No - you just have
the perception that he is a bad doctor because
that is what you heard. Do you see how your
perception is your reality, and how Dr. Smith is
unlikely to be getting any of your business?
Your mission is to make sure that you are always
viewed as an expert in your field! Otherwise you
will end up like poor Dr. Smith, and your list of
clients will be short indeed, as will the life of
your business. However, if you have done your job
and created the impression that you are an expert
in your field, then the opposite will hold true.
People will have "heard" that you know
what you are talking about, and your reputation
and your business will grow as a result. In order
to get to this desired end result, three effective
ways for you to build your reputation include
media exposure, writing books, articles, or
success tips for your field, and approaching any
given situation from a "position of
power".
Media Exposure
The most common ways to get viewed as an expert
using media exposure include news programming on
television, magazine and newspaper stories, and
radio time. Each of these methods has one thing in
common: mass exposure via a publicly accepted
system of obtaining information.
Consider this point from your own perspective. If
you see an interview on the news, read an article
about a company in the newspaper, or hear about a
professional organization on the radio, your
natural instinct is to believe that the company or
organization has a firm grip on the ins and outs
of their product or service.
Why do you think that? Is it because the radio
program included a long list of professional
references for the company? Is it because the
magazine article listed a passing grade by a
professional review board or other certifying
agency qualified to judge the advertised
organization?
The answer to those questions is most likely
"no". Why then do you believe in the
company's ability to provide the product or
service that is discussed? The answer is simple:
because you were exposed to the company via a
publicly accepted system of obtaining information.
Whether that system was the six o'clock news, your
local daily paper, or your favorite magazine,
chances are that you believed what you read or
heard simply because of WHERE you read or heard
it!
Ideally, all consumers - including professionals
such as yourself - would use other additional
methods to determine the qualifications of a
company before purchasing their product or
service, but in reality, does that happen very
often? No, not really. Most people believe what
they read and what they hear, and as a Fitness
Professional, you can take advantage of that fact.
Granted, you should not profess to be an expert if
you aren't, but assuming that you really do know
what you are talking about, use the media to let
others know, too!
Writing Books, Articles, and Success Tips
Comparable to the "expert" status that
is afforded a company based on their mass media
exposure, a similar assumed professional status
can be taken on by any company or individual that
publishes written works in their field.
Refer back to the power of the mass media that is
referenced above, and you will see a very similar
effect generated by published works. If someone
writes a book, publishes articles, or generates a
regular flow of "success tips" in any
given field, it is automatically assumed by the
reader that the author of the book, article, or
success tip knows what they are talking about.
Is it true that the author is an expert in their
field just because they know how to write or type?
Of course not! However, the mass media phenomenon
applies to published written works just as much as
it applies to interviews done on the news, in
magazines, or on the radio. The author is assumed
to be proficient in the field that the book,
article, or tip discusses, even though there is
rarely indisputable evidence of the writer's
expertise included with the written works.
Again, it is not being suggested that you write
books, articles, or success tips unless you really
do hold expert status in your field. However,
since the "assumptions of excellence"
apply as much to the written word as to audio and
visual exposure, take advantage of that fact and
write as much and as often as you can!
As a side note, writing is also an excellent way
for you to enhance your own knowledge in your
field. Frequently during the process of writing a
book or article, you are called upon to reference
the sources of your information, and gathering
that type of information expands your own
knowledge, as well as your understanding of how to
find information for similar projects in the
future.
Assuming a "Position of Power"
Utilizing a "position of power" is one
of the most effective methods of positioning
yourself as an expert in your field. Approaching a
situation from a position of power is simply the
art of assuming that whoever you are talking to
already perceives you to be an expert. Remember
that a person's perception is their reality, so as
long as the other person believes that you are an
expert, then in their eyes, you are!
For example, let's use the story of a talented
personal trainer who is applying for the position
of Director of Fitness Programming at a small but
successful local gym. We will call our imaginary
professional Joe Trainer, and we will say for the
record that Joe does indeed hold an effective
track record in the personal training industry.
His clients have benefited from his knowledge and
guidance, and he has successfully changed many
people's lives in a positive manner. However, Joe
Trainer has never been a "Director of Fitness
Programming" before. Is he qualified for the
job?
Let's review Joe's history. He has worked or
worked out in dozens of gyms over the years. Joe
has utilized all manner of fitness equipment, from
paint cans in his garage when he was a teenager,
all the way up through the most modern
computerized workout machines available in some of
today's fitness facilities. Joe has put together
hundreds of different workout programs for
hundreds of different people over the years, and
we have already determined that his client track
record is excellent. Joe has also been called upon
many times over the years to recommend fitness
equipment purchases to his many clients, including
a cost to benefit ratio analysis (in other words,
if the equipment is worth the money). Joe has also
been exposed to many different lines of
nutritional supplements, dietary guidelines, and
he has even taken aerobics classes and yoga from
time to time.
Has Joe Trainer ever been a "Director of
Fitness Programming" before? No. However, is
Joe Trainer qualified for that position? Most
likely yes! However, now Joe has a dilemma. He has
scheduled an interview with the local gym, he
really wants the job, but he is nervous about the
fact that he has never really been a
"Director of Fitness Programming" or a
director of anything at all, for that matter. Joe
now has 2 choices.
Choice number one is for Joe to go to the
interview, ramble on uncontrollably about the
hundreds of clients that he has successfully
trained, babble about how many different gyms he
has been in, and go into mindless detail about why
he thinks Supplement A is better than Supplement
B.
Do you think Joe will get the job? Let's try a
different approach.
Joe mentally prepares for the interview by
reviewing the many different ways that his
experience will benefit the facility. He puts
together a few examples of how he successfully
recommended or used one type of fitness equipment
more effectively than a different type. Joe puts
together mental notes about how aerobics and group
exercise classes have added success to his
training programs over the years, and how
incorporating a cross training approach has kept
his clients motivated and continually seeing
results from their training programs.
By this point, Joe's confidence in his ability to
be a "Director of Fitness Programming"
has increased, and he honestly believes that it is
not him who is being interviewed, but it is he who
is interviewing the facility. Joe doesn't need
this job - he has proven his ability to make a
living as a personal trainer dozens of times over
the years. He is applying for this position
because he believes that he can be a great asset
to the facility, and he wants to expand his
experience in the field. In fact, the facility
would be lucky to have him! For that matter, he
may already be considering countering the posted
pay scale with an increase if they want to hire
him. After all, he is Joe Trainer, and his success
record speaks for itself!
Now, do you think Joe will get the job? Pretty
safe bet.
Is the Joe Trainer in the first example any
different than the Joe Trainer using the second
approach? No - we're talking about the same
person. What is different then? Joe's belief in
himself - and more importantly - Joe's ability to
show the facility how they would be missing a
great opportunity if they didn't hire him. It is
Joe who is interviewing the facility, not the
other way around. Joe assumed a "Position of
Power" before he even got to his interview.
He walked out with a new title and a nice salary,
an increased confidence in his own abilities, and
the opportunity to mold an entire staff of
personal trainer into successful, results-oriented
Fitness Professionals!
This same concept can also be applied when
negotiating with potential new clients. Remember
that you are the fitness professional. You are the
one with the knowledge and the experience that the
client needs. You are not asking them to be your
clients, but rather you are giving them the
opportunity to become your clients.
Conclusion
As you can see, as Fitness Professionals in the
ever-growing field of health and physical fitness,
we have many tools at our disposal when it comes
to positioning ourselves as experts. However, we
have an equal amount of responsibility to not
utilize these tools unless we are 100% confident
in our status as experts in our chosen
disciplines. Use your knowledge and your tools
wisely and appropriately, and you will see your
professional and personal success grow beyond your
wildest dreams!
About the author:
Aaron Potts is the author and creator of The
Ultimate Complete Personal Training Business Kit,
a quick-start kit and business guide for new as
well as seasoned fitness professionals. Aaron's
experience as a Fitness Professional has included
management positions with local and nationally
known fitness facilities, as well as in-home and
outdoor training with clients from all walks of
life. Find out more about Aaron's programs at http://www.completepersonaltrainingbusiness.comor
his personal training site at http://www.aaronspersonaltraining.com
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